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What countries do we ship to internationally?
We currently only ship internationally to Canada.
What are shipping rates for Canada?
Please visit our Shipping Page to figure out what the charges are for the different shipping methods to your location. Your shipping charges are also calculated at checkout when your shipping method is selected in the Checkout Page
How to find correct shipping rate for Canada?
In order to find the correct shipping rate for our Canadian customers please select Canada as the Country and then select the province. An error will occur if the Country selected is United States and a Canadaian Province is selected. Please note that our Canadian Customers will have to pay duties on items and any taxes for their province or region. For more information and a better estimate for these charges please check below.
What additional fees do I have to pay on Items shipped to Canada?
Canadian Customs requires duties and taxes paid on shipments entering Canada. These additional taxes may include but are not limited to PST, GST, HST, duties, and other taxes (excise). A brokerage fee is also charged to process shipments and handle the correct requisite paperwork for Canadian Customs.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP). Eligible shipments imported into Canada for non-commercial purposes,valued under CAD $200, and shipped via UPS Standard service are subject to a reduced brokerage fee of CAD $10, plus any applicable duties and taxes. Shipments valued at CAD $200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees. UPS will request payment of these charges at the time of delivery. Our customer can call UPS ahead of time (1-800-742-5877) to pay these charges, negating the need for payment on delivery.
What is the return policy?
Please view our Return Information page for complete details on our return policy.