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Shipping & Handling
When will my order ship?
During the checkout process to select your shipping method, you must first enter your city, state, and zip code. Once this is entered in the required fields and the "Go" button is clicked, then the "Select Your Shipping Method" fields are editable. We have two shipping methods. Standard Shipping will arrive in 5-7 business days or select 2-Day Air if you want it sooner. For more information on shipping charges and different shipping methods, please visit our Shipping and handling Charge Page. If you have already placed your order and want to check on the status, you can Login and click on My Account and click on view orders below.
What are my shipping and handling charges?
Please visit our Shipping Page to figure out what the charges are for the different shipping methods to your location. Your shipping & Handling charges are also calculated at checkout when your shipping method is selected in the Checkout Page.
Do you ship to my country?
During the signup you will be asked to choose your shipping address including your country. If your country is not in one of the selected pull downs we do not ship to your country. Please check back or contact firstname.lastname@example.org as we are growing and constantly expanding new features.
What is the return policy?
Please view our Return Information page for complete details on our return policy.